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Shipping Policy

Shipping Policy for Dirty Donkey Apparel

Effective Date: Jan 1, 2025

 

At Dirty Donkey Apparel, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below:

1. Order Processing Time

  • All orders are processed within 1-2 business days.

  • Orders are not processed or shipped on weekends or holidays.

2. Shipping Time

  • Once processed, your order will be shipped within 5 business days.

  • Shipping times may vary depending on your location and shipping method selected at checkout.

3. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery estimates depend on the chosen shipping method and destination. Please refer to your chosen carrier's delivery times for more information.

4. Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped.

  • The email will contain tracking information, allowing you to track your order until it reaches your doorstep.

5. International Shipping

  • Currently, we ship to [list the countries you ship to or state if international shipping is available].

  • Additional shipping charges and delivery times may apply for international orders.

  • Customers are responsible for any customs and import duties or taxes that may apply.

6. Shipping Restrictions

  • Some items may not be eligible for shipping to certain locations due to legal restrictions or carrier limitations.

7. Delays

  • While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or customs delays for international orders.

  • If there is a significant delay in the shipment of your order, we will contact you via email or phone.

8. Contact Information

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